Privacy Policy

1. PRINCIPLES OF DATA PROCESSING

Metal Express follows the principle of customer satisfaction in data processing, and the purpose of data collection is to provide you with the best possible service and to ensure the proper fulfillment of all contractual relationships.

Collection of personal data

1.1 Personal data includes all data that you provide to us, such as name, personal identification code, e-mail address, and other contact details.
1.2 Data collection may take place, for example, on our website, via e-mail, or by phone.
1.3 Data that we receive when you request additional information via a form.
1.4 Data that we receive through cookies when you use our website.

Use, storage, disclosure, and modification of personal data

Your personal data is used to fulfill your orders and provide services. Your personal data is disclosed only in cases permitted by law (to public authorities). You have the right, to the extent permitted by law, to know which personal data Metal Express has collected about you. In the case of incorrect, incomplete, or outdated data, you have the right to request their correction or completion. Metal Express protects your data – personal data is not disclosed to third parties and is processed only by authorized persons.

By using our website, you confirm that you have read and agree to our privacy policy. We have the right to amend the privacy policy by notifying users on our website.

For more information about Metal Express’s privacy policy: metalexpress@metalexpress.ee

2. PRINCIPLES OF COOKIE USAGE

Use of cookies

2.1 To provide better service to users, Metal Express websites use cookies.
2.2 Domains belonging to Metal Express may also contain elements that store cookies on behalf of third parties.

Refusing cookies

2.3 Users have the right to refuse the storage of cookies on their computer. To do so, the User must change their web browser settings.
2.4 Different web browsers use different methods to disable cookies. More detailed information is available at http://www.aki.ee/et/kupsised.
2.5 When blocking cookies, the User must take into account that not all website functions may be available after cookies are blocked.

What is a cookie?

2.6 A cookie is a text file that websites send to and store on the User’s computer when the User visits the website. The cookie is stored in the User’s web browser file directory. If the User has visited the website before, the browser reads the cookie and transmits the relevant information back to the website or element that originally stored the cookie. More information about cookies is available at www.aki.ee/et/kupsised.
2.7 Cookies allow tracking website usage statistics, the popularity of sections, and other activities carried out on the website. Information obtained from cookies is used to improve website usability and content.

Types of cookies used on the website

2.8 Persistent cookies are essential for navigating the website and using its features. Without persistent cookies, the User would not be able to use all website functions.
2.9 Session cookies allow the website to remember previous choices made by the User (such as username, language selection, etc.) and thereby provide more efficient and personalized features.
2.10 Tracking cookies collect data about the User’s behavior on the website. Information obtained from tracking cookies helps improve website usability.